Here you can find answers to the most frequently asked questions we receive. If you do not find an answer to your question do not hesitate to contact us by phone at +30 2510 224 866 or by email at [email protected]
Check the spam folder in your email. If it is not there either, then your order has not been completed correctly. In any case do not hesitate to contact us at +30 2510 224 866.
Yes. From the moment your order has not been sent yet, you can contact us at +30 2510 224 866 or by email at [email protected] to cancel or change your order.
In case the order has been executed incorrectly or if the consumer uses the right of withdrawal within 14 calendar days. In any case, must precede telephone contact +30 2510 224 866.
Yes, if the product is defective, it can be returned after consultation with us.
Yes, by calling +30 2510 224 866
Available payment methods are cash on delivery, bank deposit, credit card and Paypal.
We keep a file and process personal data with the sole purpose of supporting, promoting and executing the transactional relationship with customers. Under no circumstances do we keep credit card details.
Payment is made through Piraeus Bank which guarantees the security of the transaction.
Each order is processed immediately and upon completion the customer is informed of the courier company's shipping code. With this code he can track at any time exactly where his order is located.
The products are delivered Monday to Friday and in some cases Saturday, by the courier company in the morning. You can, however, choose the specific time and day you want.
Orders are shipped the same day and usually arrive at their destination the next business day. For inaccessible areas there may be some delay and it depends on the courier company.